Negotiating the Nonnegotiable
How to Resolve your Most Emotionally Charged ConflictsBook - 2016
Harvard University negotiation expert Daniel Shapiro introduces a step-by-step method to successfully resolve your most emotionally charged conflicts. The five hidden emotional forces that strain your relations and block agreement: vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. The moment you feel attacked, these forces transform your conflict into an adversarial battle, turning even a straightforward disagreement into an emotional uproar. You will learn a powerful, proven approach to overcome these forces, reconcile your relations, and reach agreement in even your most challenging personal and professional disputes. Daniel Shapiro is founder and director of the Harvard International Negotiation Program and an expert on conflict resolution.
Publisher: New York : Viking, 2016
Copyright Date: ©2016
Branch Call Number: 302.3 SHA 2016
Characteristics: 319 pages ; 24 cm