One Night at the Call Center

One Night at the Call Center

A Novel

eBook - 2008
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Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed... Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience--and accent management--they help American consumers keep their lives running. Yet behind the headsets, everybody's heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka's domineering mother has arranged for her daughter's upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it's a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone...
Publisher: New York : Ballantine Books, 2008
ISBN: 9780307489081
Characteristics: 1 online resource
Additional Contributors: OverDrive, Inc

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aditi25 May 06, 2014

The book was wayyy better than the movie.

ranjanis Jul 24, 2012

Was good until the part where they try to do something to keep the call center in business.

g
gestr
Jan 28, 2012

Plan to read more books by this author.

m
mpye
Aug 03, 2010

Just finished reading One Night @ the Call Center and found it truly brilliant fiction in all respects. I was laughing out loud several times each page at the wonderful humour. At the same time I was feeling the intense spirituality and honesty of god's advice to these depressed young people (there is one older person as well but he is less involved). Having worked very closely with Indian call centers and India generally over the past few years I found the setting, characters, insight and observations spot on. This book should be mandatory reading for anyone involved in global resourcing.

m
manju1019
Dec 11, 2009

Ok book. Very disappointed with the end.

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mmqqjj
Jan 29, 2012

about someone plot goodread it

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