This is an essential practical guide for all information professionals who want to get to grips with or improve their use of mobile services. Packed with easy to implement ideas, practical examples and international case studies, this provides you with the ultimate toolkit, exploring ideas as simple as renewals and reminders to the more complex such as access to e-books and virtual worlds. Jargon-free coverage of the background and context to mobile delivery will enable you to fully understand the challenges and embrace the opportunities, getting to grips with critical issues such as what sort of services users really want. Key topics covered include: -context including market penetration, range and functionality of devices -texting -apps vs. mobile websites -mobile information literacy vs. other information literacies -mobiles in teaching -linking the physical and virtual worlds via mobile devices -E-books for mobiles -the future of mobile delivery. This will be an invaluable practical guide for all information professionals and museum staff who want to get to grips with or improve their use of mobile services. Library and information students and academics will find it a useful introduction to the topic.