A How-to-do-it ManualBook - 2013
The authors provide a handy source for library professionals that covers all aspects of professional communication. Effective communication consists of skills that can be learned and practiced and taught to other. Library professionals need to understand the principles, if they are to use these skills in situations that arise on the job.
Publisher: Chicago : Neal-Schuman, an imprint of the American Library Association, ©2013
Edition: 3rd edition
Branch Call Number: 020.14 ROS 2013
Characteristics: xxiii, 445 pages : illustrations ; 28 cm