Getting to Resolution
Turning Conflict Into CollaborationBook - 1998
In Getting to Resolution, Stewart Levine offers tools that get right to the core of every conflict - the painful breakdown of communication and disappointment between two people or groups - and provides specific guidelines that take readers step-by-step through the processes of crafting collaborative agreements and resolving conflicts.
Publisher: San Francisco : Berrett-Koehler Publishers, c1998
Branch Call Number: 347.739 LEV 1998
Characteristics: xvii, 226 p. ; 24 cm