Getting to Resolution

Getting to Resolution

Turning Conflict Into Collaboration

Book - 1998
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Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine's "resolutionary" alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine's seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.
Publisher: San Francisco : Berrett-Koehler Publishers, c1998
ISBN: 9781576751152
1576751155
9781576750056
1576750051
Branch Call Number: 347.739 LEV 1998
Characteristics: xvii, 226 p. ; 24 cm

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