The Key to Great Leadership
Rediscovering the Principles of Outstanding Service : Lessons From the Front Lines of the World's Best Service CompaniesUnknown - 1995
Based on information gleaned from thousands of interviews with employees and managers of the world's greatest service organisations. This book is filled with advice on how to enrich your life as a leader whether you are chairman of the board or mother of three. The book shows clearly and simply the underlying principles to consistently be a successful leader.
Publisher: Badger, CA : Torchlight Pub., c1995
Branch Call Number: 658.812/BUR
Characteristics: 145 p. ; 23 cm